ACT, SAT, our futures depend, at least partially, on these tests and many students go through hours of studying, stressing, some even going to the lengths of paying for classes to prepare ourselves for these tests. We all know of their importance yet what happens when they get lost? 88 Maryland students had their answer sheets lost, despite being sent first-class in the mail. Although they have been refunded the full price and been given the opportunity to retake the test for free some of the students worry that their results won't be back in time to register for certain scholarships or worry that the added stress will cause them to do worse this time around when retaking the ACT.
A spokesman for an Iowa based testing organization stated that although it occasionally has flaws it is unfair to blame the USPS because such a thing could happen to any system not just government based, and continues to defend it by stating that the US postal service has been an outstanding service through many years of working with the Iowa testing organization.
We all know the pain of lost/delayed mail. Sometimes this can lead to serious consequences, tax penalties, extra charges, but this seems to be a bit close to home. Do you think the ACT people dealt with the problem well? When can we say it is more than just isolated incident for lost mail? Is the loss of tests due to government bureaucracy's inadequacy? If so what could they do to fix it? Or do you agree with Colby that the government does the best it can and as good a job as anyone would and that no one is immune to mistakes?