Videoconference app, "Zoom" has become especially popular in the last few months during the stay at home orders for coronavirus. Zoom is used for school, business meetings, college informationals, concerts(?) etc. (you already know).
Recently however, "Zoombombing," incidents have been revealing the weak security of the platform. Incidents of zoombombing are usually internet trolls with harmless pranks, however, incidents of hateful speech and harassment have escalated on the platform. An example of this is when a user hacked into the conference call of the American Jewish Community in Paris and made racial remarks and additionally changed their background to a crude GIF (Source 1).
In addition to hateful speech, multiple issues of pornography have arisen. Users have a default setting in which they are able to screen share any content from their screen without permission from the host. As a result, in the popular singer, "Lauv's" public branded partnership meeting with "Chipotle," a user persistently shared extremely graphic images. When the user was blocked, they were able to easily create new accounts and enter again.
I didn't know about Zoom before quarantine, and that's probably because the platform was initially made with the intention of being used as an "enterprise technology tool, not a consumer social tool"(Source 2). Naturally, it has adapted into being both, and Zoom now is valued at 29 billion dollars. With Zoom's sharp rise and popularity, I'd like to see them use their money to revise and update the privacy settings of conference calls. Especially if the platform is being used nationwide in schools, screen sharing should be limited to only certain participants, and events should be made invitation only.
Questions:
1. Is there an alternative video conferencing platform that could be used instead of Zoom?
2. Should Zoom meetings be made invitation-only?
3. What are some other issues you face/in general with Zoom? (if any).
Sources:
Source 1
Source 2