Article website: http://www.cbsnews.com/news/malaysia-airlines-flight-forced-to-turn-back-after-mechanical-issues/
Picture website: http://www.thewanderingpalate.com/travel/malaysian-airlines-singapore-to-malaysia-airfare-ruse-and-the-fuel-surcharge-sham/
On Monday, April 14, 2014, Malaysia Airlines Flight 192 to Bangalore, India, was forced to make an emergency landing in Kuala Lumpur due to mechanical issues; the mechanical issue being that one of its tires burst during takeoff. It landed safely at Kuala Lumpur International Airport without any harm coming to any one of the 159 passengers and 7 crew members. Luckily for Flight 192, tire debris was spotted on the runway, which is what prompted air traffic control to order the pilot to turn the flight around and head back to the airport instead of continuing on to its destination; they also had fire rescue services ready and waiting for the plane's landing, just in case help was needed. The pilot also took extra steps to keep the passengers and crew safe by repeatedly circling the airport before making an emergency landing in order to burn off fuel and lighten the load the plane was carrying before landing. Interestingly enough, Malaysia Airlines is the company that owns Flight 370, the flight that went missing on March 8 and has recently caused quite a stir with a large international search-and-rescue effort. The search is currently searching for the plane's wreckage in the southern Indian Ocean, and the payout that is due to the families of those who were on Flight 370 from either the Malaysian government or Malaysia Airlines is extensive. Though Flight 192 did not meet the same fate as Flight 370, mechanical issues seem to be a problem for Malaysia Airlines; do you think that Malaysia Airlines needs to conduct an investigation into why their planes seem to be experiencing so many difficulties as of recent times, and do you believe that they need to give some form of compensation to those who lost family members on Flight 370?
3 comments:
Its unfortunate that Malaysia airlines has had these issues. While what happened wasnt due to mechanical troubles and had to do more with the fact that the pilots strayed from course, at this point I feel like it might be better if they just conducted checkups on the planes to assuage the publics worries. Malaysia airlines is one of the low-cost airlines that hasnt been doing so well in the past couple years, so compensating all the relatives and loved ones of the missing flight might even make them go bankrupt due to this combination of bad publicity and the compensation. So it wouldnt be so great for them if this happened. But i do feel like their should be something given back to the families seeing as the airlines was responsible.
The mechanical problem with Flight 192 is, in my opinion, not as large of an issue as the media is making it out to be. Like Brandon said, the situation behind the disappearance of Flight 370 likely stemmed primarily from the actions of the pilots rather than any specifically mechanical issues. I don't think an investigation of this sole mechanical mishap is necessary. The Malaysia Airlines should probably focus more on rebuilding its image and regaining the trust of customers. Achieving that customer satisfaction might include conducting additional checks before departure, but the mechanics aren't really the ones to blame. I would actually venture to guess that similar tire incidents have plagued the majority of major airlines at least once in the recent past. The difference is that the other airlines didn't lose any planes directly before their respective tire incidents... As for whether or not the families should receive compensation, I would say that they should not immediately receive compensation. Conduct a trial and get to the bottom of the issue to prevent similar situations in the future. If Malaysia Airlines were to simply pay off the families they'd be sidestepping the real issue, which is the fact that vessel with hundreds of people on it disappeared and (as of now) there is no real explanation. If all a family wants is money then it doesn't deserve it.
I agree with Nicole and Brandon that the mechanical issues on Flight 192 are only advertised due to the disappearance of Flight 370. Also, many airlines, like Malaysia Airlines use the same plane manufacturers, so the mechanical problem isn't specifically towards the airline Like Nicole, I think that Malaysia Airlines should focus on rebuilding its image before anything else to build up or regain a consumer base. I think that all airlines should use these examples as precedents for the future to prevent future mishaps, like extra safety and mechanical checks before a plane departs, especially since many airlines use the same kind of plane
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